Privacy Policy
Arrange Tutor Private Limited (“Arrange Tutor,” “we,” “us,” or “our”) operates the website www.arrangetutor.com (the “Website”) and provides educational, academic support, online learning, tutoring, course-related, and related services.
We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use our Website or services.
By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use our Website and services, we may collect the following information:
1.1 Personal Information
We may collect information such as:
Full name
Email address
Telephone/mobile number
Country and city
University, college, school, or educational institution details
Course, subject, or academic requirements
Information provided when submitting an enquiry or service request
Information provided when booking a class or purchasing a service
Any other information you voluntarily provide to us
1.2 Payment Information
When you make a payment through our Website or an external payment provider, payment information may be processed by the relevant payment service provider.
We may receive limited transaction information, such as payment status, transaction reference, amount, date, and related details.
We generally do not store complete credit/debit card numbers, CVV numbers, passwords, or other sensitive payment credentials on our own servers.
1.3 Device and Technical Information
When you visit our Website, certain technical information may automatically be collected, including:
IP address
Browser type and version
Device type
Operating system
Approximate location based on IP address
Website pages visited
Date and time of visits
Referring website
Technical and diagnostic information
This information helps us maintain, secure, and improve the Website.
1.4 Cookies and Similar Technologies
We may use cookies and similar technologies to:
Operate and maintain the Website
Remember user preferences
Understand how visitors use our Website
Improve Website functionality
Analyze traffic and performance
Improve our services and communications
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the Website.
2. How We Use Your Information
We may use the information we collect to:
Provide and manage our services
Respond to enquiries and requests
Communicate with students, customers, tutors, and service users
Process bookings and payments
Arrange classes, tutoring, courses, or other requested services
Provide customer support
Verify information where reasonably necessary
Improve our Website, products, and services
Maintain records relating to transactions and services
Detect, prevent, and investigate fraud, misuse, or unauthorized activity
Protect the security and integrity of our Website
Comply with applicable legal and regulatory requirements
Send service-related communications
Send promotional or marketing communications where permitted by applicable law
3. Academic and Service Information
If you request an academic or educational service, you may voluntarily provide information relating to your course, subject, assignment, project, class, or learning requirements.
We use this information only as reasonably necessary to provide the requested service, communicate with you, coordinate with relevant service providers or tutors, and maintain service quality.
Users should not provide unnecessary sensitive personal information in academic documents or service requests.
4. Information Sharing
We do not sell or rent your personal information to third parties.
We may share information where reasonably necessary with:
Tutors, instructors, experts, or service providers involved in providing the requested service
Payment processors and financial service providers
Website hosting and technology providers
Analytics, security, communication, or customer-support providers
Professional advisers where necessary
Government authorities, regulators, courts, or law-enforcement agencies where legally required
Other parties where disclosure is necessary to protect our legal rights, users, property, or the security of our services
Third-party service providers may process information on our behalf and may have their own privacy policies and terms.
5. Payment Processing
Payments made through the Website may be processed through third-party payment providers.
When you make a payment, you may be redirected to or interact with the payment provider's systems. The payment provider may collect and process payment information according to its own privacy policy and terms.
Arrange Tutor does not request or require users to provide complete card details through ordinary Website communication channels.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal obligations.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
8. International Data Transfers
Because Arrange Tutor may provide services to users located in different countries, your information may be processed or stored in India or in other countries where our service providers operate.
Where required by applicable law, we will take appropriate measures when transferring personal information across borders.
9. Children's Privacy
Our services may be used by students of different age groups depending on the service offered.
Where applicable law requires parental or guardian consent for the collection of information from a child, such consent must be obtained before providing personal information to us.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
10. Marketing Communications
We may send you service-related communications, including booking confirmations, payment notifications, updates, customer-service messages, and information relating to services you have requested.
Where permitted by applicable law, we may also send promotional communications.
You may request to stop receiving promotional communications by using the unsubscribe option where available or by contacting us.
Please note that you may still receive essential service-related communications.
11. Third-Party Websites and Services
Our Website may contain links to third-party websites, applications, payment providers, or other services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
12. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights relating to your personal information, which may include:
Requesting access to personal information we hold about you
Requesting correction of inaccurate information
Requesting deletion of personal information where legally permitted
Requesting restriction of certain processing
Objecting to certain processing
Withdrawing consent where processing is based on consent
Requesting information about how your personal information is used
These rights may be subject to applicable legal limitations and exceptions.
To exercise an applicable privacy right, please contact us using the details provided below.
13. Withdrawal of Consent
Where we process your personal information based on your consent, you may withdraw your consent by contacting us.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Some services may not be available if certain information is necessary to provide those services.
14. Changes to Your Information
If you believe that the personal information we hold about you is inaccurate or incomplete, you may contact us and request that it be corrected or updated.
15. Data Breaches and Security Incidents
If we become aware of a security incident involving personal information, we will assess the incident and take reasonable steps to contain, investigate, and address it.
Where notification is required by applicable law, we will provide the required notification to affected individuals or relevant authorities.
16. Business Transfers
If Arrange Tutor Private Limited undergoes a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
We will take reasonable steps to ensure that personal information continues to receive appropriate protection.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we may update the “Effective Date” at the beginning of this Privacy Policy.
We encourage users to review this page periodically.
18. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Arrange Tutor Private Limited.
Company: Arrange Tutor Private Limited
Website: www.arrangetutor.com
Email: tutorsolve0@gmail.com
Address: SF-002 , NQI PLAZA GREATER NOIDA 201310
We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law.
19. Acceptance
By using www.arrangetutor.com, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your information as described above, subject to applicable law.
Arrange Tutor Private Limited
www.arrangetutor.com